IT Support Services
IT Support Overview
If you live near Greenville, NC, and are searching for “IT support companies near me” or “Greenville IT support”, you’ve come to the right place. When your company’s network doesn’t have efficient support, things can fall apart quickly. We offer IT support in Greenville NC, but if you’re not local – no worries. We offer remote IT support so that we can assist you virtually anywhere. Our progressively advanced Data Center allows us to provide all the responsive, professional network assistance you need to cultivate a safe and reliable IT environment to keep your business running smoothly. Our managed IT support services include:
- Managed network support
- IT application support services
- PC network support
- Remote computer support
- Wireless network support
- Application support
- Small business IT support services
- Laptop screen repair
There is no need to visit your local computer repair store. Allow us to aid your network remotely, and you’ll save time and money. We provide solutions that will solve your IT headaches, now and in the future. The friendly and knowledgeable network support that DataGroup provides will empower your business to do incredible things for your customers.
IT Support Packages
Get the Managed IT Support services you need, fast, when you partner with DataGroup Technologies Inc.
- Response Guarantee (Maximum)
- After Hours Access
- 24/7 Endpoint Monitoring
- Monthly Health Reporting
- Daily Systems Analysis
- Preventative Maintenance
- Security Software & Management
- Network Management
- Managed Network Support
- Patch Management
- Bench Repair
- Remote Repair
- PC/Network Support
- Remote Computer Support
- Onsite Repair
- Onsite Non-Repair
- Project Work
- After Hours
Don’t see a Managed IT Support services plan that meets your business needs? Let us create a custom IT support package that fits your business perfectly.
We’re really fast. Once we’ve gathered all the information we need, we could start supporting your company within 24 hours. In most cases, our clients request that we simply take action within one business week.
Our PC repair specialists do so much more than fix computers. We have the solutions for those who are looking for any of the following:
- IT companies near me
- PC repair Greenville NC
- Laptop repair Greenville NC
- Greenville IT support
- Greenville Computer Support
- Computer Sales Greenville NC
The cost of your tech support depends on the type and levels of support you select and the number of users that need support.
Absolutely. We have hundreds of clients based across approximately 20 different states.
Our remote IT Management Service tools and a help desk call center give us the freedom to manage any IT environment anywhere in the country. We have multiple clients that we’ve never had to visit onsite.
We’ve worked with many clients that already have a local IT guy or designated technology department to handle minor tech issues and network problems. We help these clients by offering the most critical IT functions like strategic advice, IT projects, second opinions, complete security, and advanced applications support.
Technology will continue to change the way we work, adding more pressure than ever to your business’s IT. Here are a few reasons why you should consider outsourcing your IT support:
- Reduce the cost of staff.
- Avoid the shortcomings of in-house expertise and technical skills.
- Compliment and improve your in-house capabilities.
- Increase staff productivity.
- Keep up with, and then get ahead of the game, by utilizing access to a team of experts who monitor and advise you on how to benefit your business with the latest technology.
- Proactive maintenance.
We support your entire network and all of your computer peripherals, including printers, firewalls, switches, and more.