IT Support Services
IT Support Overview
When your company’s network doesn’t have efficient support, things can fall apart quickly. DTI has your back. Our progressively advanced Data Center allows us to provide all the responsive, professional network assistance you need to cultivate a safe and reliable IT environment to keep your business running smoothly. Our services include:
- Outsourced IT support
- IT application support services
- PC support and maintenance
- Wireless network support
- Application support
- Small business IT support services
There is no need to visit your local PC shops. Allow us to aid your network remotely, and you’ll save time and money. We provide solutions that will solve your IT headaches, now and in the future. The friendly and knowledgeable network support that DataGroup provides will empower your business to do incredible things for your customers.
DTI specializes in Mac and PC systems. Most businesses choose various operating systems, which can cause issues for some IT companies, but not us!
The cost of your tech support depends on the type and levels of support you select and the number of users that need support.
Absolutely. We have hundreds of clients based across approximately 20 different states.
We’re really fast. Once we’ve gathered all the information we need, we could start supporting your company within 24 hours. In most cases, our clients request that we simply take action within one business week.
We support your entire network and all of your computer peripherals, including printers, firewalls, switches, and more.
We’ve worked with many clients that already have a designated technology department to handle minor tech issues and network problems. We help these clients by offering the most critical IT functions like strategic advice, IT projects, second opinions, complete security, and advanced applications support.
Our remote IT Management Service tools and a help desk call center give us the freedom to manage any IT environment anywhere in the country. We have multiple clients that we’ve never had to visit onsite.
Technology will continue to change the way we work, adding more pressure than ever to your business’s IT. Here are a few reasons why you should consider outsourcing your IT support:
- Reduce the cost of staff.
- Avoid the shortcomings of in-house expertise and technical skills.
- Compliment and improve your in-house capabilities.
- Increase staff productivity.
- Keep up with, and then get ahead of the game, by utilizing access to a team of experts who monitor and advise you on how to benefit your business with the latest technology.
- Proactive maintenance.