datagroup technologies inc.
Superior IT Support That Will Elevate Your Business
-Based in Greenville, North Carolina
-Based in Greenville, North Carolina
Our IT help desk provides exceptional customer service, along with complete IT support and the ability to monitor and track problems, tickets, adjustments, and assets. Our IT help desk software compiles ticketing and self-service portals in a single place.
If you live near Greenville, NC, and are searching for “IT support companies near me” or “Greenville IT support”, you’ve come to the right place! When your company’s network doesn’t have efficient support, things can fall apart quickly. We offer IT support in Greenville, NC, but if you’re not local – no worries. We offer remote IT support so that we can assist you virtually anywhere. Our progressively advanced datacenter allows us to provide all the responsive, professional network assistance you need to cultivate a safe and reliable IT environment to keep your business running smoothly. Our managed IT support services include:
There is no need to visit your local computer repair store. Allow us to aid your network remotely, and you’ll save time and money. We provide solutions that will solve your IT headaches, now and in the future. The friendly and knowledgeable network support that DataGroup provides will empower your business to do incredible things for your customers.
Get the Managed IT Support services you need, fast, when you partner with DataGroup Technologies, Inc.
|Response Guarantee (Maximum)||4 hr||2 hr||1 hr|
|After-Hours Access||4 hr||2 hr||1 hr|
|24/7 Endpoint Monitoring||✔||✔||✔|
|Monthly Health Reporting||✔||✔||✔|
|Daily Systems Analysis||✔||✔||✔|
|Security Software & Management||✔||✔||✔|
|Managed Network Support||-||✔||✔|
|PC / Network Support||-||-||✔|
|Remote Computer Support||-||-||✔|
|Project Work||-||Discount Hourly Rate||Discount Hourly Rate|
|After Hours||-||Discount Hourly Rate||Discount Hourly Rate|
Don’t see a Managed IT Support services plan that meets your business needs? Let us create a custom IT support package that fits your business perfectly.
We’re really fast! Once we’ve gathered all the information we need, we could start supporting your company within 24 hours. In most cases, our clients request that we simply take action within one business week.
If negotiating with your current provider to obtain their cooperation seems impossible, don’t fret. Even if all reasonable means of cooperation have been drained, there are still ways to successfully reclaim control of the network that you own.
Our PC repair specialists do so much more than fix computers. We have the solutions for those who are looking for any of the following:
The cost of your tech support depends on the type and levels of support you select and the number of users that need support.
Absolutely. We have hundreds of clients based across approximately 20 different states.
Our remote IT Management Service tools and a help desk call center give us the freedom to manage any IT environment anywhere in the country. We have multiple clients that we’ve never had to visit onsite.
We’ve worked with many clients that already have a local IT guy or designated technology department to handle minor tech issues and network problems. We help these clients by offering the most critical IT functions like strategic advice, IT projects, second opinions, complete security, and advanced applications support.
Technology will continue to change the way we work, adding more pressure than ever to your business’s IT. Here are a few reasons why you should consider outsourcing your IT support:
We support your entire network and all of your computer peripherals, including printers, firewalls, switches, and more.