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Tech Support Request

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    Red technology network cyber web | datagroup technologies inc | datagroup technologies inc

    Providing Next Level IT Services

    DataGroup Technologies, Inc is the leading Managed Service Provider for Eastern North Carolina, specializing in Cyber Security, Compliance, and Cloud Solutions. With their certified and experienced team, they guarantee the ultimate protection with immediate support. 

    DATA CENTER

    Compliance, Cyber Security, Data Backup/Recovery, Networking, SaaS, and tons more for our managed service clients.

    voip telecom

    VOIP INTERNET PHONE

    VoIP Phone App, Devices, Support, and Networking Setup for our managed service clients.

    WEB & MARKETING

    Web & Domain Hosting, Web Design/Development, SEO/SEM/SMM Services for our managed service clients.

    FAQ's

    We’re really fast! Once we’ve gathered all the information we need, we start supporting your company within 24-48 hours. 

    Our PC repair specialists do so much more than fix computers. We have the solutions for those who are looking for any of the following:

    • Malware removal
    • Data backup/recovery
    • Application setup and support
    • Hardware replacement
    • Diagnostics
    • and much more

     

    The cost of your tech support depends on your level of the agreement, plus the type of tech support required to complete the task.

    Absolutely. We have hundreds of clients based across approximately 20 different states. 

    Our Tech Support Team can remote in with IT Management Service tools, and the Help Desk Call Center give us the freedom to manage any IT environment anywhere in the country. We have multiple clients that we’ve never had to visit onsite.

    We’ve worked with many clients that have a local IT guy or a designated IT department to handle minor tech issues and networking problems. We will co-manage with the IT department or individual(s) based on the client’s preferences. We can assist by offering the most critical IT functions like strategic advice, IT projects, second opinions, complete security, and advanced applications support.

    Technology will continue to change the way we work, adding more pressure than ever to your business’s IT. Here are a few reasons why you should consider outsourcing your IT support:

    • Reduce the cost of staff
    • Avoid the shortcomings of in-house expertise and technical skills
    • Compliment and improve your in-house capabilities
    • Increase staff productivity
    • Keep up with, and then get ahead of the game, by utilizing access to a team of experts who monitor and advise you on how to benefit your business with the latest technology
    • Proactive maintenance

    We support your entire network and all of your computer peripherals, including printers, firewalls, switches, and more. Feel free to call us directly for more specific device types or models at 252-329-1382.

    Yes, I Would Like To Schedule A 10-Minute Discovery Call!

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