Operations will continue during the COVID-19 crisis.

Our mission is to support you and your business efficiently during this time of need.

Computer Help Desk Support For All Of Your Business Technological Needs In Eastern North Carolina Live Support Icon

IT Services & IT Support for Greenville Businesses

DataGroup Technologies is a full-service IT solutions provider. We offer Managed IT Services, Around-the-clock support, Cloud Computing and Security Solutions for businesses of all sizes and industries across the country. With 20 years of proven experience, we strive to provide significant value and outstanding service to all of our clients by acting as your IT partner. Our 100% certified team has a passion for working with businesses to deliver results that enable business operations to run as smoothly as possible. Whether you’re the CEO or an IT manager, DataGroup will design a custom strategy to help you simplify IT.

Why DTI?

Leveraging technology to elevate your profits and reduce your bottom line is our goal. We ensure that you’re able to focus fully on your business, rather than pesky IT issues.

We have spent 20 years providing reputable, next-level IT services in Greenville and beyond for businesses just like yours.

Our diverse range of IT services can be customized to complement your internal IT department or act as your IT department altogether.

Evaluate IT Support with Just Four Questions

Ask the right questions to really understand whether a technology consulting firm is a fit for your organization. Here are the answers you’ll hear from a company that is completely aligned with your business.

Ask: What's your IT Health?

When was the last time your IT support provider gave you an extensive evaluation of your IT systems?

Our Answer: We report to you!

We provide comprehensive evaluations on a monthly, quarterly, and annual basis to keep you informed on the state of your network. We know you can’t make business decisions without all of the information.

Ask: Who's Accountable?

Do you know exactly what systems your IT support provider is managing daily and when the last time systems were checked? Does your IT support provider have the qualifications to provide your services?

Our Answer: Real IT Professionals & Management

First, our network administrators and engineers must be certified or hold applicable degrees to provide services to our clients. Additionally, our clients are presented with a Technology Plan that outlines what we are contracted to do. DTI's engineers document all IT support so our managers can ensure that your contracted services were performed.

Ask: Happy End Users?

When was the last time your IT provider called you about an issue before you called them?

Our Answer: Proactive vs Reactive

We monitor the heartbeat of your IT systems around the clock using the latest in network management technology. Our clients have a full time Systems Analyst who evaluates the performance of your systems and reacts to any unusual alerts. In many cases we detect and resolve issues before your end user ever sees a problem.

Ask: Cost & ROI?

How much did you spend on your IT program last year? Did you spend too much or too little?

Our Answer: It's about Value

We don’t believe the cheapest is ever the best service. As your IT advisor we help you understand how much you SHOULD be spending on IT and then help you find the best IT solution to fit your budget. CFOs, CIOs, and CTOs, love our "Unlimited IT Support" plans for the ease of budgeting. We've got an affordable IT service for businesses of any size.

Our amazing clients ❤ what we do.

Here’s what they’re saying…

Consistency of service has been the single biggest benefit to our company since partnering with DTI. They’re always looking ahead to meet the needs of our agency. We’ve been with DataGroup for 15+ years, and they have grown and changed with us. They’re great at handling big jobs. Both times that our office has moved in the past five years, DTI has done an outstanding job in making it happen.

Lynn, Mid-East Regional Housing Authority

DTI provides total IT support, from a complete hardware upgrade to answering a simple question. DataGroup has been able to assist with these and everything in between related to IT. Their total network monitoring and maintenance truly sets them apart. They usually detect a potential problem before it becomes a big problem. I was a customer when Joe Thigpen was a one-man operation. He always did quality work, and his company continues to do the same. I know that if I ever have a concern, Joe and his team are available to assist and see that those concerns are resolved.

Dan, SCA Collections

I have peace of mind of knowing that our network is always being monitored, and DTI will be quick to act if there are issues. Their rates are very reasonable and this attracted us. DTI’s customer service and personal touches keep us with them. I recommend DTI based on our incredibly positive experience with the firm. Attention to our system, quick resolution to any problem that arises, friendly customer service, and tremendous value for the price. We’re very pleased!

Laura, Harvest Church (Washington, NC)

What we love about DataGroup is that they’re a local company that can troubleshoot and respond to issues either by logging in or traveling to our office. DTI delivers faster response times and more knowledgeable staff than other IT firms we have worked with in the past. DataGroup consistently provides quality and reliable service.

Lorina, Mid-East Regional Housing Authority

DTI was instrumental as our small business grew to transition from in-house IT to more professional IT services. They have helped not only with networking our business and hardware/software support, but even more importantly supported legacy systems, such as our labeling software. I would say there are a lot of choices for IT services and this, like most businesses, is a ‘get what you pay for’ service. If your business can’t afford to be down, either online or internally from an IT perspective, you need to partner with DTI. As a small business owner, I simply don’t have the time to worry or devote to handling our IT.

Chris, Signature Seasonings

We’ve been extremely satisfied with DTI’s quality of service and professionalism. Their technicians are extremely patient and polite with all of our employees, helping us resolve issues promptly, no matter how minor or complicated.

Sandy, Mid-East Regional Housing Authority

Business Owners Guide to IT Services

You can’t run a successful business without a strategy to manage your business technology. This guide will demystify everything you need to know about IT services for maximum business success.