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Computer Help Desk Support For All Of Your Business Technological Needs In Eastern North Carolina Live Support Icon

Networks, computers, e-mail, security, phone systems, and professional support are among the many tech services your business depends on. DTI contrives groundbreaking solutions to address the needs of your company.

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Cloud Solutions

DTI’s cloud engineers collaborate with you to design a unique cloud solution that will help you reach your business goals. We offer server hosting, hosted VoIP, O365 services, virtualization, EHR hosting, and more.

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Cyber Security

A poor or non-existent cyber security strategy puts your business at risk. DTI’s cyber security services enable fast response to, and protection against, cyber-attacks. Protect your sensitive data. Your business depends on it.

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Business Continuity

With the rapidly increasing amount of cyber threats to businesses today, companies must expect the unexpected. We help clients develop and maintain a business continuity plan that enables you to keep your business safe.

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Having A Strong Online Presence Is Imperative To The Success Of Your Business, Get Assistance With Web Design, Hosting And Development Services In North Carolina

Web Solutions

Digital marketing, web design, eCommerce, hosting, and application development are vital to business success. The skilled staff in DTI’s digital marketing division will work with you to elevate your brand and surpass your goals.

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Internet And Telecom Services Enable You To Receive Incoming And Make Outgoing Phone Calls In Real Time Via Internet Connection In Greenville North Carolina Icon

Internet & Telecom

Stay connected 24/7 and enhance communications while providing outstanding customer service. Our cloud-based system is designed to readily accommodate your company’s telecom and internet needs.

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Experience next-level IT solutions.

Is outdated technology hindering your business? Has your company’s productivity decreased or plateaued? Are you risking your data without a back-up plan in place? IT should propel you forward, not hold you back.

Your business needs professional IT support, and DTI acts as your virtual IT department. We are more than your typical IT service company. When you work with us, you get a partner, not a vendor.

At DTI, we empower businesses of all sizes by providing one-of-a-kind IT services and expertise. Our passionate staff is committed to client success, enabling us to provide custom, cutting-edge solutions that you won’t find elsewhere. Our attention to detail, proven industry experience, and collaborative approach will help you restore your trust in technology.

Once you partner with us, you’ll get access to our full-time helpdesk, network engineers, telecom specialists, web designers, programmers, digital marketers, and IT consultants. Our large, diverse, multi-talented tech experts support all of your IT needs. We are a people first company that understands the complete picture of your business technology.

Why DTI?

DataGroup has been providing reputable, next-level solutions for nearly 2 decades.

Every one of our engineers are 100% certified.

Our diverse range of IT services can be customized to complement your internal IT department or act as your IT department altogether.

We provide 24/7 network monitoring, so you don’t have to worry about your network performance.

Our flexible IT solutions will adapt to your growing business.

Our managed IT services allow you to focus on what you do best—expanding your business.

Evaluate IT Support with Just Four Questions

Ask the right questions to really understand whether an IT Company is a fit for your organization. Here are the answers you’ll hear from a company that is completely aligned with your business.

Ask: What's your IT Health?

When was the last time your IT support provider gave you an extensive evaluation of your IT systems?

Our Answer: We report to you!

We provide comprehensive evaluations on a monthly, quarterly, and annual basis to keep you informed on the state of your network. We know you can’t make business decisions without all of the information.

Ask: Who's Accountable?

Do you know exactly what systems your IT support provider is managing daily and when the last time systems were checked? Does your IT support provider have the qualifications to provide your services?

Our Answer: Real IT Professionals & Management

First, our network administrators and engineers must be certified or hold applicable degrees to provide services to our clients. Additionally, our clients are presented with a Technology Plan that outlines what we are contracted to do. DTI's engineers document all IT support so our managers can ensure that your contracted services were performed.

Ask: Happy End Users?

When was the last time your IT provider called you about an issue before you called them?

Our Answer: Proactive vs Reactive

We monitor the heartbeat of your IT systems around the clock using the latest in network management technology. Our clients have a full time Systems Analyst who evaluates the performance of your systems and reacts to any unusual alerts. In many cases we detect and resolve issues before your end user ever sees a problem.

Ask: Cost & ROI?

How much did you spend on your IT program last year? Did you spend too much or too little?

Our Answer: It's about Value

We don’t believe the cheapest is ever the best service. As your IT advisor we help you understand how much you SHOULD be spending on IT and then help you find the best IT solution to fit your budget. CFOs, CIOs, and CTOs, love our "Unlimited IT Support" plans for the ease of budgeting. We've got an affordable IT service for businesses of any size.

What Our Clients Are Saying

DataGroup has responded to our needs with accurate knowledge and quickly resolved an issues. I recommend calling them first when you have an issue. Keep up the good work!!!

Melana D.

Great company that provides a personalized service with the customer first.

Matthew H.

Our business has been using DTI services for years. Web design and hosting, backup service, computer maintenence and repair, data recovery and much more. VERY satisfied; entire staff is very responsive.

Brenda J.

We've been associated with DTI for years and have always found the Joe and his staff to be friendly and knowledgeable. Customer service and response time is top notch!

Kathy G.

I have been pleased with all of the technicians, but I’ve been especially happy with my new web site and e-store. I’ve been able to expand significantly now that customers can reach out any time. Thanks so much team DataGroup.

Lori H.

No suggestions! You all do great work and are very competent. I’m very satisfied with your support of our agency and ability to resolve issues in a timely manner. Thank you DataGroup!

Justin G.

Your technicians are awesome. They are polite and knowledgeable, and it seems like that is getting harder to find these days. I love you guys!!

Greg B.

Once again the knowledge and level of commitment your technicians show in solving a problem is impressive!! They are a definite asset to the DataGroup family!!

Wake

A managed IT services provider will relieve you from day-to-day technology tasks so you can focus on furthering the success of your business.

DataGroup’s highly attentive, experienced staff combines efficiency, professionalism, and agility to keep your company’s IT environment running smoothly. We will assemble a customized managed IT service strategy to optimize your business.

24/7 Outsourced Technical Support and Monitoring

DTI specializes in helpdesk services for companies that need reliable, professional, and top-quality IT support. Reach out to our helpdesk for speedy, cost-effective support for your network and computers.