Managed IT Services for Greenville Businesses
If you’re a business owner burdened with service interruptions, inconsistent system performance, slow responses to crucial issues, or an unproductive tech staff, managed IT services could be the answer. Outsourcing your IT with Datagroup relieves the day to day stress of trying to do it all.
What is Managed IT Services?
Managed IT services allow businesses to outsource their IT operations to third-party experts. These third-party organizations, known as Managed Service Providers (MSPs) become responsible for a company’s IT systems. The level of service is agreed upon in a Service Level Agreement (SLA). Datagroup can handle your entire IT infrastructure or portions of it, depending on your business needs.
Benefits of Managed IT Services
Don’t have an IT department?
When working with Datagroup, you experience peace of mind knowing that all of your IT challenges are taken care of. Think of us as your virtual IT department.
Datagroup Helps You:
Already have an in-house IT team?
We can fill in the gaps. Datagroup will consult and guide you to help you build an efficient in-house IT strategy. Think of us as an extension of your IT department.
Datagroup Helps You:
Our Managed IT Services Include:
Managed IT Services FAQ
Companies of all industries use Managed Service Providers for various reasons. Small to medium size businesses (SMBs) partner with MSPs so that they can fully focus on business operations. Bigger businesses might use MSPs to handle routine IT tasks so that their in-house team has flexibility to work on more strategic projects.
Not necessarily. Most managed tasks can be performed remotely. While Datagroup is located in Greenville NC, we service many clients across the nation.
Yes, you do. Cyber-attacks are not limited to large corporations. Some statistics to consider when weighing the importance of managed cyber security for your business:
- 43% of cyber criminals prey on small businesses.
- On average, cyber-attacks on small businesses cost companies approximately $500,000.
- 60% of small businesses go out of business within 6 months of a cyber-attack.
According to glassdoor.com, the average salary of one IT Manager in the US is $85,253, not to mention benefits and bonus opportunities. When you partner with Datagroup, you’ll have access to an entire team of certified IT professionals for a fraction of the cost of an in-house IT Manager.
If your systems are running perfectly and you’ve never had any IT issues, the break-fix model might work for you. However, for a monthly fee, our IT team resolves problems quickly. We also proactively monitor your IT to prevent problems from arising in the first place.
Our IT experts are available 24/7 to assist with any problem that may occur after hours.