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Managed IT Services

Managed IT Services for Greenville Businesses

If you’re a business owner burdened with service interruptions, inconsistent system performance, slow responses to crucial issues, or an unproductive tech staff, managed IT services could be the answer. Outsourcing your IT with Datagroup relieves the day to day stress of trying to do it all.

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What is Managed IT Services?

Managed IT services allow businesses to outsource their IT operations to third-party experts. These third-party organizations, known as Managed Service Providers (MSPs) become responsible for a company’s IT systems. The level of service is agreed upon in a Service Level Agreement (SLA). Datagroup can handle your entire IT infrastructure or portions of it, depending on your business needs.

Benefits of Managed IT Services

We keep a watchful eye on your network and data to ensure all issues are either prevented completely or quickly resolved.
When problems arise, we work with you onsite or remotely for efficient resolution.
Together, we define a security plan to remain proactive and reduce cyber threats to your business.
If an employee accidentally causes the companies data to become encrypted and deleted, the data can be recovered in minutes.

Don’t have an IT department?

When working with Datagroup, you experience peace of mind knowing that all of your IT challenges are taken care of. Think of us as your virtual IT department.

Datagroup Helps You:

Deploy a strategy – We help you establish IT goals and objectives, and those goals become a vital component of our SLA.
Reap the benefits of the cloud – We deploy the best architecture to suit your company’s technology profile.
Maintain peak network performance – We monitor your network 24/7/365 to prevent frustrating lag or inactivity.
Protect your data – Our disaster recovery systems ensure a carefully monitored backup process to prevent data loss.
Flawlessly manage your Internet voice infrastructure – We establish, deliver and maintain your VoIP environment.

Already have an in-house IT team?

We can fill in the gaps. Datagroup will consult and guide you to help you build an efficient in-house IT strategy. Think of us as an extension of your IT department.

Datagroup Helps You:

Configure your disaster recovery plans – We design the processes that protect your organization’s data in any event.
Deploy business-focused strategies – We help you reach your goals while closely monitoring project costs and schedules.
Streamline implementation – We guide you through practical planning, executing, testing and maintaining your software.
Instill confidence – Through regularly scheduled security auditing, we make sure your data is safe from outside eyes.
Build an expert team – We help you find the right IT employees to keep your technology running seamlessly.

Our Managed IT Services Include:

Cloud Replication Protects Your Business From Crashes And Excess Downtime In Eastern Nc Icon

Cloud Management

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Around-the-clock Monitoring

Computer Help Desk Support For All Of Your Business Technological Needs In Eastern North Carolina Live Support Icon

24/7 Helpdesk

Reliable Data Backups Available At Low Cost To Protect The Data That Helps You Run Your Business Effectively Icon

Backup & Disaster Recovery

Professional Email Hosting For Organizations Of All Sizes Improves Your Brand Consistency By Using Your Own Doamin Name For Your Email Address Greenville North Carolina Icon

Email Filtering

It Compliance Is An Industry Standard For Many Businesses Datagroup Technologies Can Help You Meet Industry Guidelines Icon

Web Content Filtering

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Anti-Virus/Anti-Malware

Protect Your Information Systems From The Increasing Threat Of Cyber-attacks With Dti Networks Help Icon

Firewall Management

Managed IT Services FAQ

Companies of all industries use Managed Service Providers for various reasons. Small to medium size businesses (SMBs) partner with MSPs so that they can fully focus on business operations. Bigger businesses might use MSPs to handle routine IT tasks so that their in-house team has flexibility to work on more strategic projects.

Not necessarily. Most managed tasks can be performed remotely. While Datagroup is located in Greenville NC, we service many clients across the nation.

Yes, you do. Cyber-attacks are not limited to large corporations. Some statistics to consider when weighing the importance of managed cyber security for your business:

  • 43% of cyber criminals prey on small businesses.
  • On average, cyber-attacks on small businesses cost companies approximately $500,000.
  • 60% of small businesses go out of business within 6 months of a cyber-attack.

According to glassdoor.com, the average salary of one IT Manager in the US is $85,253, not to mention benefits and bonus opportunities. When you partner with Datagroup, you’ll have access to an entire team of certified IT professionals for a fraction of the cost of an in-house IT Manager.

If your systems are running perfectly and you’ve never had any IT issues, the break-fix model might work for you. However, for a monthly fee, our IT team resolves problems quickly. We also proactively monitor your IT to prevent problems from arising in the first place.

Our IT experts are available 24/7 to assist with any problem that may occur after hours.

Get the IT coverage your business deserves.

Reach out to us to find out if Managed IT Services will benefit your business.
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