Minimize organizational challenges in scaling & managing IT infrastructure, while effectively reducing costs.

IT Services

Computer Help Desk Support For All Of Your Business Technological Needs In Eastern North Carolina Live Support Icon

System outages can directly impact your business’s bottom line. Downtime can affect businesses of all sectors and sizes, leading to lost productivity. DTI provides complete IT support services to ensure maximum productivity in your business.

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Managed IT Services

Outsourcing your IT management provides endless benefits for your business. The premium service management platforms used at DataGroup Technologies provide superior IT infrastructure that you won’t experience when working with other IT services companies.

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Disaster Recovery

If a disaster were to strike, would your business have the ability to make a speedy recovery? Protect your valuable information and quickly recover critical business data and systems through the managed disaster recovery services offered at DataGroup.

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Cloud Based Technological Advances Are Growing Ever Higher In Popularity And Demand For Businesses To Increase Their Access To Their Businesses Critical Data From Any Device Anywhere Icon

Cloud Services

Cloud Services are an increasingly preferred platform for delivering a range of small business services. DataGroup’s comprehensive Cloud Solutions enable our customers to access their vital business applications and records no matter where they are.

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Cyber Security

Cyber-crime is an ongoing threat to almost every modern business. Without the latest varied security measures, hacks that succeed can compromise your clients’ and employees’ sensitive data, resulting in harmed systems and costly downtime.

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IT services company in greenville nc that is an all-in-one managed service provider offering microsoft services, help desk support, disaster recovery, security services and more illustration

Need a professional IT services company? You’ve come to the right place.

Widely known as a top IT services company, DTI is proud to support over 200 networks across approximately 20 US states. We believe in delivering hassle-free IT service that allows your business to operate more effectively.

You depend on your systems for workflow optimization, and when your systems don’t work properly, it hinders you from working properly. Wouldn’t you rather spend time managing your company than stressing about technology problems?

Optimizing your technology doesn’t happen overnight. It requires patience, expertise, structure and a proven strategy tailored to your business to create the most efficient IT environment. Our strategic approach involves learning as much as possible about your unique business, understanding the objectives of your IT department, and the objectives of your business as a whole. From there, we collaborate with your business and budget to align your technology to meet your business goals.

To add to that, wouldn’t you prefer your trusted IT company to service your business in a timely manner? That’s precisely what DataGroup’s diverse range of IT services provides for your company.

FAQ

I'm not satisfied with the support of my current IT company. How can I transition to a different IT services provider if my current support provider isn't cooperative during the transition?

Switching to a new service provider can be a tricky situation. We highly recommend negotiating termination specifics with your current provider before signing a contract with a new provider.

If negotiating with your current provider to obtain their cooperation seems impossible, don’t fret. Even if all reasonable means of cooperation have been drained, there are still ways to successfully reclaim control of the network that you own.

What is an MSP?

An IT managed service provider, commonly referred to as an MSP, is a company that manages a client’s IT infrastructure, and typically, end-user systems, on a progressive basis. MSPs are hired in place of, or in addition to, a company’s internal IT department.

Common reasons organizations turn to Managed Service Providers include:

Cost savings
Improved security
A proactive approach to IT challenges and computers’ technical support
To decrease downtime
Gained access to the latest technologies
Peace of mind
Increased productivity of internal staff
Cloud solutions
Internal IT deficiency
Remote support

What is structured cabling?

Structured cabling refers to the organization and efficiency of your company’s cabling. Connecting to a structured cabling system ensures that your computer equipment will operate expeditiously. When designed and installed properly, this system will support the present and future needs of customers.

Reasons why businesses choose to invest in structured cabling include:

Consistency
Long-term investment
Versatile support
Makes relocations, additions, and changes simple
Simplified troubleshooting
Future application support

Why should I hire DTI instead of hiring more internal staff?

If you already have an in-house IT professional, you understand the value of technology in your daily business operations. Even the most capable IT staff can become easily overwhelmed and unable to devote sufficient time to every aspect of your company’s IT responsibilities. DTI provides additional support and security as well as expert guidance on your overall IT strategy.

Is IT as a Service (ITaaS) the right fit for my company?

Is your IT infrastructure unable to keep up with the growth of your data?
Are you frustrated with your current computer / IT support?
Have you found it increasingly difficult to secure reliable IT professionals?
Is your existing IT infrastructure becoming more difficult to manage and monitor?
Are you struggling with maintenance?

If you answered “yes” to any of these, then you want to partner up with a Company like DataGroup Technologies for expert Computer / IT services and solutions.

Does DTI provide Microsoft services and Mac services?

Yes. We have decades of experience providing services for both.

If I move my company to the cloud, will that eliminate my company's need for IT support?

Cloud services are innovative and cost-saving, but they are new technologies, nonetheless, and still capable of causing frustration and confusion.

DTI offers cloud services and professional consultation regarding which aspects of your company would improve by the use of cloud services.

Improper planning for cloud-migration can result in lack of cost-savings, data loss, or downtime.

Do I value my IT Services' reliability, productiveness, and quality, or can my business succeed without these things?

Only the ultimate IT decision maker can answer this question. At DataGroup Technologies, we are IT industry leaders. So, if that answer is yes, reach out to us today.

Benefits of IT Services

Our flexible plans and customization will deliver comprehensive IT solutions for your business.

System integration is vital component for B2B communication and internal communication, and our trusted tech experts do this every day.

Your success is our success. That’s why we offer strategic IT recommendations for maximum business growth.

We offer enterprise level security and disaster recovery to keep your business protected.

Our cloud migrations are custom-designed for your unique business needs.

Our technical account managers provide additional support for your team.

DTI actively monitors your IT systems to detect and resolve issues before they result in downtime.

We provide anti-virus and anti-malware solutions to ensure that your business is protected from digital threats.

Our IT hardware is high-quality and up-to-date.

Are you interested in learning more about our IT Services?

What are you waiting for? We’re here for you! Learn more about how choosing DataGroup Technologies as your IT partner will provide the support you need to gain a competitive edge in your industry. Let’s have a conversation today.

252.329.1382