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datagroup technologies inc.
Managed IT Services
-Based in Greenville, North Carolina
24/7 Support, Proactive Maintenance, and More...
Managed IT Services for Greenville Businesses
If you’re a business owner burdened with service interruptions, inconsistent system performance, slow responses to crucial issues, or an unproductive tech staff, managed IT services could be the answer. Outsourcing your IT with DataGroup relieves the day-to-day stress of trying to do it all.
What Is Managed IT Services?
Managed IT services allow businesses to outsource their IT operations to third-party experts. These third-party organizations, known as Managed Service Providers (MSPs) become responsible for a company’s IT systems. The level of service is agreed upon in a Service Level Agreement (SLA). DataGroup can handle your entire IT infrastructure or portions of it, depending on your business needs.
Benefits of Managed IT Services
- We keep a watchful eye on your network and data to ensure all issues are either prevented completely or quickly resolved.
- When problems arise, we work with you onsite or remotely for efficient resolution.
- Together, we define a security plan to remain proactive and reduce cyberthreats to your business.
- If an employee accidentally causes the company’s data to become encrypted and deleted, the data can be recovered in minutes.
Don’t Have an IT Department?
When working with DataGroup, you experience peace of mind knowing that all of your IT challenges are taken care of. Think of us as your virtual IT department.
DataGroup Helps You:
- Deploy a strategy – We help you establish IT goals and objectives, and those goals become a vital component of our SLA.
- Reap the benefits of the cloud – We deploy the best architecture to suit your company’s technology profile.
- Maintain peak network performance – We monitor your network 24/7/365 to prevent frustrating lag or inactivity.
- Protect your data – Our disaster recovery systems ensure a carefully monitored backup process to prevent data loss.
- Flawlessly manage your Internet voice infrastructure – We establish, deliver and maintain your VoIP environment.
Already Have an In-House IT Team?
We can fill in the gaps. DataGroup will consult and guide you to help you build an efficient in-house IT strategy. Think of us as an extension of your IT department.
DataGroup Helps You:
- Configure your disaster recovery plans – We design the processes that protect your organization’s data in any event.
- Deploy business-focused strategies – We help you reach your goals while closely monitoring project costs and schedules.
- Streamline implementation – We guide you through practical planning, executing, testing and maintaining your software.
- Instill confidence – Through regularly scheduled security auditing, we make sure your data is safe from outside eyes.
- Build an expert team – We help you find the right IT employees to keep your technology running seamlessly.
Our Managed IT Services Include:
Cloud Managment
Around-the-Clock Monitoring
24/7 Help Desk
Backup & Disaster Recovery
Email Filtering
Web Content Filtering
Antivirus/Antimalware
Firewall Management
Managed IT Services FAQ
Companies of all industries use Managed Service Providers for various reasons. Small-to-medium-size businesses (SMBs) partner with MSPs so that they can fully focus on business operations. Bigger businesses might use MSPs to handle routine IT tasks so that their in-house team has flexibility to work on more strategic projects.
Not necessarily. Most managed tasks can be performed remotely. While DataGroup is located in Greenville, NC, we service many clients across the nation.
Yes, you do. Cyberattacks are not limited to large corporations. Some statistics to consider when weighing the importance of managed cybersecurity for your business:
- 43% of cybercriminals prey on small businesses.
- On average, cyberattacks on small businesses cost companies approximately $500,000.
- 60% of small businesses go out of business within 6 months of a cyberattack.
According to glassdoor.com, the average salary of one IT Manager in the US is $85,253, not to mention benefits and bonus opportunities. When you partner with DataGroup, you’ll have access to an entire team of certified IT professionals for a fraction of the cost of an in-house IT Manager.
If your systems are running perfectly and you’ve never had any IT issues, the break-fix model might work for you. However, for a monthly fee, our IT team resolves problems quickly. We also proactively monitor your IT to prevent problems from arising in the first place.
Our IT experts are available 24/7 to assist with any problem that may occur after hours.
Are you interested in learning more about our IT Services?
What are you waiting for? We’re here for you! Learn more about how choosing DataGroup Technologies as your IT partner will provide the support you need to gain a competitive edge in your industry. Let’s have a conversation today.