Cyber Security Tip 5: How to Spot A Phishing E-mail

Phishing emails are one of the most common—and dangerous—types of cyberattacks. They’re crafted to look like legitimate messages from trusted sources in an effort to trick you into revealing personal information or clicking on malicious links. Once you fall for one, the consequences can be severe: identity theft, financial loss, and even full-scale data breaches.

In this comprehensive guide, we’ll show you exactly how to identify phishing emails, what tactics scammers use to deceive you, and the steps you can take to protect yourself. Understanding these signs could mean the difference between falling victim to a scam and keeping your information safe.

What is a Phishing Email?

A phishing email is a fraudulent message designed to look like it’s from a reputable organization or person, such as your bank, a delivery service, or even a colleague. The goal is to trick you into taking an action, such as clicking a link, downloading an attachment, or entering your login information on a fake website.

These emails often appear to be legitimate, using real company logos, official-looking email addresses, and seemingly urgent messages to convince you to comply. That’s why it’s so important to be able to spot the subtle signs that something isn’t right.

Why Phishing Emails Are So Dangerous

The reason phishing emails are so effective is that they play on our trust and sense of urgency. For example, you might receive an email that looks like it’s from FedEx with a message about a missed delivery. Or maybe it’s a notice from your bank claiming there’s been suspicious activity on your account. In the heat of the moment, you might click on the link without thinking, only to find yourself on a fake website that steals your login information.

Once cybercriminals have your data, they can access your accounts, steal your identity, or even launch further attacks against your contacts. That’s why it’s crucial to be vigilant and recognize the warning signs of a phishing attempt.

How to Identify a Phishing Email

Spotting a phishing email isn’t always easy, especially as scammers get better at disguising their messages. However, there are several telltale signs you can look for:

1. Check the Sender’s Email Address

One of the simplest ways to spot a phishing email is by examining the sender’s email address. Scammers often use addresses that look similar to legitimate ones but with slight variations. For example, you might get an email from “support@paypa1.com” instead of “support@paypal.com.” The difference can be easy to miss if you’re not paying close attention.

Action Step: Always double-check the sender’s email address before taking any action. If it doesn’t match the official email address of the organization, delete it immediately.

2. Hover Over Links Without Clicking

Phishing emails often contain links that look legitimate but actually lead to malicious websites. A good rule of thumb is to never click on a link in an email unless you’re sure it’s safe. Instead, hover your mouse over the link (but don’t click!) to see where it actually leads. The destination URL will appear in the bottom corner of your browser.

If the URL looks suspicious or doesn’t match the website it claims to be, it’s a phishing attempt. For example, a link might say “www.bankofamerica.com” but when you hover over it, the actual URL is something like “www.bankofamerica-login.xyz.”

Action Step: If you’re unsure about a link, navigate directly to the website by typing the URL into your browser instead of clicking the link in the email.

3. Look for Spelling and Grammar Mistakes

Legitimate organizations usually have professionals who proofread their communications. If you notice spelling errors, poor grammar, or awkward phrasing, it’s a red flag. While not all phishing emails contain these mistakes, they are common in fraudulent messages.

Action Step: Be skeptical of any email with poor language, especially if it’s claiming to be from a major company.

4. Check for Unusual Attachments

Phishing emails often include attachments disguised as important documents, such as invoices, receipts, or tracking information. These attachments can contain malware that infects your device when opened. Be particularly wary of attachments with file extensions like .exe, .zip, or .scr.

Action Step: Never open an attachment unless you’re expecting it and know the sender personally. If in doubt, contact the sender directly to confirm they sent the email.

5. Be Wary of Urgent or Threatening Language

Phishing emails often create a sense of urgency to pressure you into acting quickly. For example, you might receive a message saying your account will be suspended unless you verify your information immediately, or that you’ve missed an important delivery. This tactic is designed to make you act without thinking.

Action Step: Take a moment to think before responding to any urgent request. If the email is pressuring you to act quickly, it’s probably a scam.

Common Types of Phishing Emails

Phishing emails come in various forms, but some of the most common include:

  • Fake Delivery Notifications: These emails claim that a package couldn’t be delivered and ask you to click a link to reschedule or view tracking details.
  • Bank Alerts: These messages warn of suspicious activity on your account and ask you to verify your information.
  • Account Suspension Notices: Scammers claim that your account will be suspended unless you click a link and log in to update your details.
  • Social Media Alerts: You might receive an email saying someone has tried to log into your account, prompting you to “secure” it by clicking a link.

For more information on the various types of phishing scams and how to protect yourself, check out this comprehensive guide on phishing attacks.

What to Do If You Suspect a Phishing Email

If you think you’ve received a phishing email, here’s what you should do:

  1. Do Not Click or Respond: Avoid clicking on any links or replying to the email. Doing so can lead to malware infections or identity theft.
  2. Report the Email: Most email providers have a “Report Phishing” option. Use it to report the email and help protect others from the same scam.
  3. Delete the Email: Once you’ve reported it, delete the email from your inbox and trash folder.

How to Protect Yourself from Phishing Scams

The best way to protect yourself from phishing scams is to stay informed and practice good cyber hygiene. Here are a few tips:

  • Enable Two-Factor Authentication (2FA): This adds an extra layer of security to your accounts, making it harder for hackers to gain access.
  • Use a Password Manager: A password manager helps you create and store complex passwords, reducing the risk of using easily guessable passwords.
  • Stay Informed: Educate yourself about the latest phishing tactics and share this information with friends and family.

For a deeper dive into protecting yourself from phishing and other online threats, this FTC guide on avoiding phishing scams is a must-read.

Have More Cybersecurity Questions?

If you’re still unsure about identifying phishing emails or have other cybersecurity concerns, we’re here to help. Click here to book a quick, 15-minute call and get expert advice on protecting your digital life.

Phishing emails are getting more sophisticated, but with the right knowledge and vigilance, you can stay one step ahead. Stay safe and secure!

Have questions about cyber security or some other IT-related issues? Click here to book a quick, 15-minute call.